Complete Package includes
A team of professionals will be working for you. We will always try to assign a manager who has expertise in your company products or services. All team members will also be trained extensively on your product/services. Regular appraisals and review are carried out periodically. We will also keep training new staff so if there is a sudden demand, we will be able to handle it as well.
You have total control. We are working for you so you can give us instructions just like we are your in-house staff. The only big difference is that instead of hiring a person, you have access to the expertise of a whole team. With a whole team, we are able to do much more for you.
We believe in total transparency. All chat transcripts will be sent to you right after a chat ends. Customers will also be able to fill in a short feedback form (optional) where they can also give valuable comments on the agent, product or services too.
Great excellent ,A++++ customer service provide by Sofia, thank for help ... Mark
Very accurate info, right to the point, knowledgeable. This is the way 24/7 support is supposed to be!... Joe
Excellent response - I wish more companies did this!... May